Refund Policy
π° Refund Policy
Returns
We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.
To be eligible for a return, your item must be:
- In its original condition
- Unused and in the original packaging
Non-Returnable Items
Due to the nature of our products, certain items may not be eligible for return if they have been used or damaged after delivery.
Return Process
To initiate a return, please contact us at our support email with your order number and reason for return.
Our team will provide instructions on how to proceed.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is:
- Damaged
- Defective
- Incorrect
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5β10 business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with clear photos.
We will resolve the issue as quickly as possible.
Order Cancellations
Orders can be cancelled within 24 hours of purchase.
After this period, the order may already be processed and cannot be cancelled.
Late or Missing Refunds
If you havenβt received your refund yet:
- Check your bank account again
- Contact your card provider
If the issue persists, please contact us.