📦 Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday).
Once your order has been processed, it will be dispatched as soon as possible.

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Delivery Time

We currently ship across the United Kingdom.

Estimated delivery time: 7–15 business days
Please note that delivery times may vary depending on your location, demand, and external factors beyond our control.

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Shipping Costs

We offer Free Shipping on all orders within the United Kingdom.

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Order Tracking

Once your order has been dispatched, you will receive an email with your tracking number.
You can track your order at any time using our Track Your Order page.

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Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to:

• High demand periods
• Customs processing
• Courier issues

We appreciate your patience and understanding in such situations.

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Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

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Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact us.
We recommend checking with neighbours or your local delivery office first.

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Customs & Duties

For orders within the United Kingdom, there are typically no additional customs charges.
However, in rare cases, customs policies may vary.